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Frequently Asked Questions

 

How will my order be sent to the restaurant?

yellfood.com is dedicated to bringing all kinds of takeaway restaurants online, whatever their technological capabilities. As such, we use a variety of methods for sending orders to our partner restaurants, to accommodate their needs.

We send orders by email fax and sometimes even by phone. The vast majority of orders are sent in print form, but for new restaurants, we do have a specialised call centre team who have been trained to give orders clearly and accurately over the phone. We do of course record all calls in which orders are sent, and constantly check the recordings to ensure high standards are maintained.

After several months of partnership, we do require that restaurants receive print orders, so the likelihood that your order will be sent by phone is quite slim.

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What is yellfood.com?

Yellfood.com allows the ordering of takeaway food from local restaurants using the Internet.

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How much does it cost?

Our service is free to use. You pay the restaurant the same amount you normally would.

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Do I need to be a member to order?

No - you may browse our site and even order as a guest. However, you will get the most use from our service if you join first.

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Why should I use yellfood.com?

Save time!

  • Choose from any of your local restaurants.
  • Instant access to the latest menus.
  • Repeat your past orders from an order history.
  • No more engaged signals or being put on hold.
  • No confusion or mistakes when ordering.
  • Plan ahead so your meal arrives when you do.
  • Remember there's no washing up.

Save money!

  • Pay less with order discounts.
  • Join for free and receive discounts along the way.
  • Use the community reviews to find restaurants with superior quality, service and value.
  • Bookmark and add personal notes for your favourite restaurants.
  • Receive regular newsletters about restaurants and special deals in your area.

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Why do you need my postcode?

We use your postcode to provide you with a list of restaurants that serve your area.

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How do I sign in?

Go to the home page and enter your email and password on the 'Log In' panel.

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